The company behind the Proton Mail email service, Proton, describes itself as a “neutral and safe haven for your personal data, committed to defending your freedom.”
But last month, Proton disabled email accounts belonging to journalists reporting on security breaches of various South Korean government computer systems following a complaint by an unspecified cybersecurity agency. After a public outcry, and multiple weeks, the journalists’ accounts were eventually reinstated — but the reporters and editors involved still want answers on how and why Proton decided to shut down the accounts in the first place.